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Frequently Asked Questions

General Questions Frequently asked by Customers

  • How do DealPoints Work?
  • Is DirectDeals an Authorized Solution Provider with Microsoft?
  • Microsoft Licensing - Which Option is Right for Me?
  • How to use DirectDeals Reward Points
  • Is DirectDeals a Microsoft Authorized Reseller?
  • Windows 10 - Useful Shortcut Keys
  • What is the difference between Windows and Office?
  • What does OEM Mean?
  • How can you provide such a discount on these products?
  • Why are your prices so cheap?
  • Why does there seem to be more than one version of the same software?
  • Will I get a CD, DVD or USB Stick with my software purchase?
  • How quickly will I get my product after purchase?
  • Are there any discounts or coupons I can use today?
  • Do you have an itemized book or catalog of store inventory?
  • Are you only online?
  • Do you sell subscription services to software?
  • Why am I being asked to send you an image of my Credit Card?
  • What if I get audited by a Manufacturer?
  • Will my product come with a certificate of authenticity?
  • What is software?
  • What is application software?
  • What is system software
  • What are CALs?
  • What is the difference between 32-bit and 64-bit?
  • What is CSP (Cloud Services Provider) program for Education?
  • What is CSP (Cloud Services Provider) program for Governments?
  • What is Open Value?
  • What is a core?
  • What is a Terabyte or TB?
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